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There are restrictions on the packaging of some products as follows. 1) Genotropin can only be up to 5 pieces in 1 pack 2) Primobolan (Bayer) sent max 25 amp in 1 package.  3) Lantus Solostar sent max 4 box in 1 pack.  4) Pharmaqo products can only be up to 30 pieces in 1 pack 5) Hemi Pharma products can only be up to 10 pieces in 1 pack 6) Growthbio products can only be up to 8 pieces in 1 pack 7) Intex Pharma products can only be up to 10 pieces in 1 pack In this case, you may be billed an extra shipping fee !!

You can edit your address information in My Account > Change My Info after logging in to your profile. Please remember: Your new address information will be displayed in your coming orders. For your older orders, please contact us on time to make the necessary change. **Make sure your shipping address is valid. Otherwise we will not be responsible for undeliverable packages.

We sincerely apologize for this inconvenience. Unfortunately, shipment mistakes might occasionally happen. Please submit us a ticket. We will ask for photos of the packaging showing the details like TN and shipping address. Please make sure that this photo shows ALL of the received items. We will review the issue and take necessary steps to fix it asap.

Your order will be sent using the most suitable courier company (Fedex, TNT, National Postal Services etc.) depending on your order and the destination country.

Your order details always reflect the shipping information in your profile at the time of order placement. To change your shipment information after you have placed an order, please send us a message from your order page and we will assist you. Unfortunately, we cannot change the shipping info once your order is forwarded to the warehouse.