To collect a payment, we have to provide Western Union and Moneygram the following information:
*Sender Name and Surname
*Receiver Name and Surname
Sometimes, WU/MG makes typing mistakes while entering the sender or receiver names. If we cannot provide them the exact information as on the payment receipt, we are not able to collect the payment.
You can send all this information through our website after logging in to your profile, from your order list using the payment notify button.