How can we help?

Yes we do in most cases with some exceptions: - If there is sale which means you get discounts  - For some specific products which are discounted When you place the order and follow steps on screen, you will see how much cashback you will get and if you have a credit with us, our website will offer you at the last step option to use that credit.Please follow our promotions page for cash back and other discounts :  https://roidbazaar.me/promotions.html

We sincerely apologize for this inconvenience. Unfortunately, shipment mistakes might occasionally happen. Please submit us a ticket. We will ask for photos of the packaging showing the details like TN and shipping address. Please make sure that this photo shows ALL of the received items. We will review the issue and take necessary steps to fix it asap.

Currently, we only accept Bitcoin (BTC). If you make your payment using a different currency like Bitcoin cash or others, we will not receive your payment and we will not be able to help you to receive your funds back.

We give you a tracking number for each package. We forward information to you immediately after shippers ship out the package and send us tracking number. You will receive a notification via email registered to your account. Following the parcel after providing the tracking number is customer's responsibility.  We also follow every parcel as soon as we receive tracking numbers until delivery to avoid any issue and informing customer if we see any abnormality. 

Following your payment collection, we immediately forward your order to the relevant warehouses. After that, the postal processes are carried out by the suppliers. It may take some days until your package is shipped out by the warehouse. This time varies by the warehouses. Warehouses decide on shipment days taking into account many factors including the safety and security of your package.